Let me tell you—some of the biggest cybersecurity threats out there aren’t caused by hackers in hoodies…
They're caused by good people just trying to get stuff done.
It’s called Shadow IT—and if that sounds like something out of a sci-fi movie, well… it kind of is.
Only it’s happening right inside your business.
So What Is Shadow IT?
It’s simple: Shadow IT is when employees use apps, tools, or software that your IT team hasn’t approved.
We’re talking about:
- Personal Dropbox or Google Drive accounts
- Free versions of project tools like Trello or Slack
- Messaging apps like WhatsApp on work phones
- AI tools or browser plug-ins that look handy but come with risk
No bad intentions—just people trying to make their job a little easier. But here’s the thing:
If your IT team doesn’t know it’s there, they can’t protect it.
Why It’s a Problem
If you've ever had someone bring in their own power strip and suddenly half the office goes dark—you get it.
Unapproved tech can throw everything off.
Here’s how Shadow IT can hurt your business:
- Sensitive info shared in unsecure places
- No security patches or updates
- Compliance violations (hello, HIPAA and GDPR fines)
- Malware or phishing hidden in fake apps
- Stolen passwords if there’s no MFA in place
And no, this isn’t just theory.
Earlier this year, researchers found over 300 malicious apps on Google Play—with more than 60 million downloads.
Most looked like harmless health trackers or file tools. A lot were installed on work devices.
Once in, they hijacked devices and bombarded users with full-screen junk.
Why Do Employees Use Shadow IT?
Here’s the honest truth:
They’re not trying to be risky—they’re trying to be helpful.
- Maybe your current tools feel clunky
- Maybe they needed something fast
- Maybe they didn’t want to “bother IT”
It’s all understandable. But it only takes one bad app to cause a big, expensive mess.
How To Get Ahead of It (Before It Bites You)
- Make a “safe apps” list
Work with your IT folks to list out what’s approved—and keep it updated. - Block unapproved software installs
If it’s not on the list, it shouldn’t be on a company device. - Talk to your team
They don’t need a lecture—just the facts. Show them why shortcuts can cost the whole company. - Monitor network traffic
There are tools that can flag apps you didn’t know were running. - Use endpoint security tools
These track software behavior in real time and can catch sketchy activity fast.
Looking for Reliable IT Services in Milwaukee?
Shadow IT and unauthorized apps can quietly put your business at risk. At PC LAN Services, we specialize in helping Milwaukee businesses lock down their networks, secure their data, and stay compliant—without the tech headaches.
Start with a FREE Network Security Assessment from a trusted Milwaukee IT services provider.
We’ll uncover hidden vulnerabilities, flag risky apps, and give you a clear plan to keep your business protected.
👉 Click here to schedule your FREE assessment with Milwaukee’s top IT support team.
