IT Helpdesk

“The biggest benefit to us since our partnership with PC LAN Services is the level of professionalism and the openness in working with us through new innovative suggestions. They took the time to get us up and running the correct way to proactively prevent issues. When an issue does arise their response times are better than other IT firms we have worked with in the past. A technician is available by phone to instantly start helping us. No leaving voicemails and waiting for a return call! From onboarding to ongoing services, they are the best at explaining the process in an understandable way so I can be involved in our own technology solutions. Their partnership has also helped us be more efficient in our daily work by giving us technology tools to streamline existing processes. When making the switch to PC LAN Services, their thoroughness in the onboarding process made the transition smooth with minimal downtime. PC LAN Services is the partnership to innovate and grow with!”

“The biggest benefit of working with PC LAN Services is their lightning-fast response times. When something is not working right, I can always count on them to help us almost immediately. It’s invaluable for a 100% remote company to have that kind of IT support. PC LAN has truly been a partner for us as we built and grew our business. They didn’t just provide networking support . . . they advise us on best practices, security improvements, and processes. Any 3rd party IT company can provide day-to-day support, but PC LAN truly understood our business and what we were trying to accomplish, so they were better able to help us with a holistic approach.”

PC Lan installed our building with Wi-Fi with professionalism the entire way through. These guys are very knowledgeable and have a great amount of integrity for you as the customer. That to me speaks very loud!

“Ever since we started working with PC LAN Services our daily IT issues are non-existent. They set us up with a network that meets our needs, keeps our files safe, and backs up our data. When we do need support, Jeff and the team respond very quickly. Hiring a dedicated team rather than looking for someone to assist when issues do arise was one of the best decisions we have made. The team at PC LAN Services owns and stands by their work. If you want a different “tourist” technician each time you call for help- go ahead and call around. For me, the peace of mind that comes with having my data secure with the same trustworthy team each time is worth the expense. You could not find a more personable and knowledgeable team than PC LAN Services. Tailoring services and support for only what the business needs are. They spend time getting to know you, your business, and your business problems, to ultimately provide you the best solutions.”

With PC LAN Services I don’t have to worry about my computers or my computer network. They took the time to get to know our business and have developed a technology plan that just works. They keep us secure-while most importantly keeping our manufacturing equipment up and running. With PC LAN Services, we have upgraded to VoIP phones and migrated to cloud-based solutions that are secure. PC LAN Services keeps us notified of upcoming upgrades and when they see a problem coming down the pipeline, they already have a solution in place. For a technology partner that truly gets your unique needs as a manufacturer, PC LAN Services is the perfect choice.

THE TRANSITION WAS EASY AND SEAMLESS! I highly recommend you give PC LAN services a shot! You will not be disappointed. We have been working with PC LAN for the past year and we couldn’t be happier. Rexx and his staff have assisted us with many of our technology related needs and has been fair, upfront, and honest 100% of the way. We recently upgraded our company server/domain controller and they made the transition seamless and easy. I highly recommend you give PC LAN services a shot! You will not be disappointed.

We have worked with PC LAN for years and have found them to be extremely professional, responsive and an all around great service. We have multiple locations and the crew at PC LAN seems to be able to offer a quick solution to whatever problem we bring them! I highly recommend their services to anyone who wants to make sure their business is safe and secure from internet threats.

PC LAN has proven to be an excellent IT partner and managed service provider. I am very happy with their service and feel the team has been proactive with helping us plan for the ever-changing world of cyber security. When user-facing-issues do arise, resolution is very timely. Their help desk ticketing system is logical and easy to use. PC LAN currently works with three companies that I’m involved with, and I wouldn’t hesitate to recommend their services to other prospective clients.

“When you partner with an outsourced technology firm like PC LAN Services, your company benefits from their expertise and resources. Since Spaulding Group partnered with PC LAN Services, we have been able to adopt advanced technology solutions that surpass our internal capabilities. This shift prevents bottlenecks previously caused by technology and allows us to focus on our business objectives. The expert technicians at PC LAN Services have proven to provide excellent customer service to enhance our employees’ experience with technology and are responsive when needs arise. This results in greater business efficiency. Additionally, this partnership has bolstered our cyber security measures, safeguarding our data against potential cyber threats. The team at PC LAN Services continues to provide us with valuable guidance coupled with a deep understanding of the latest technology and support. Thanks to PC LAN Services, we can focus on what we do best.”