Mid-Sized Business

Before joining forces with the PC LAN Services team, I was responsible for any IT needs for my growing company. As you can imagine, I’d much rather be focused on my patients and growing my business. PC LAN Services takes care of all my network and security needs and makes it easy with their consistent and reliable service. Their communication and response times are second to none. Anytime we open a new location, PC LAN is there to streamline that acquisition – so that I can hit the ground running. When it comes to choosing a new MSP, there is nothing to fear but fear itself when you go with PC LAN Services.

“Ever since we started working with PC LAN Services our daily IT issues are non-existent. They set us up with a network that meets our needs, keeps our files safe, and backs up our data. When we do need support, Jeff and the team respond very quickly. Hiring a dedicated team rather than looking for someone to assist when issues do arise was one of the best decisions we have made. The team at PC LAN Services owns and stands by their work. If you want a different “tourist” technician each time you call for help- go ahead and call around. For me, the peace of mind that comes with having my data secure with the same trustworthy team each time is worth the expense. You could not find a more personable and knowledgeable team than PC LAN Services. Tailoring services and support for only what the business needs are. They spend time getting to know you, your business, and your business problems, to ultimately provide you the best solutions.”

With PC LAN Services I don’t have to worry about my computers or my computer network. They took the time to get to know our business and have developed a technology plan that just works. They keep us secure-while most importantly keeping our manufacturing equipment up and running. With PC LAN Services, we have upgraded to VoIP phones and migrated to cloud-based solutions that are secure. PC LAN Services keeps us notified of upcoming upgrades and when they see a problem coming down the pipeline, they already have a solution in place. For a technology partner that truly gets your unique needs as a manufacturer, PC LAN Services is the perfect choice.

The biggest benefit to us since our partnership with PC LAN Services is the level of professionalism and the openness in working with us through new innovative suggestions. They took the time to get us up and running the correct way to proactively prevent issues. When an issue does arise their response times are better than other IT firms we have worked with in the past. A technician is available by phone to instantly start helping us. No leaving voicemails and waiting for a return call! From onboarding to ongoing services, they are the best at explaining the process in an understandable way so I can be involved in our own technology solutions. Their partnership has also helped us be more efficient in our daily work by giving us technology tools to streamline existing processes. When making the switch to PC LAN Services, their thoroughness in the onboarding process made the transition smooth with minimal downtime. PC LAN Services is the partnership to innovate and grow with!

PC LAN has proven to be an excellent IT partner and managed service provider. I am very happy with their service and feel the team has been proactive with helping us plan for the ever-changing world of cyber security. When user-facing-issues do arise, resolution is very timely. Their help desk ticketing system is logical and easy to use. PC LAN currently works with three companies that I’m involved with, and I wouldn’t hesitate to recommend their services to other prospective clients.

“When you partner with an outsourced technology firm like PC LAN Services, your company benefits from their expertise and resources. Since Spaulding Group partnered with PC LAN Services, we have been able to adopt advanced technology solutions that surpass our internal capabilities. This shift prevents bottlenecks previously caused by technology and allows us to focus on our business objectives. The expert technicians at PC LAN Services have proven to provide excellent customer service to enhance our employees’ experience with technology and are responsive when needs arise. This results in greater business efficiency. Additionally, this partnership has bolstered our cyber security measures, safeguarding our data against potential cyber threats. The team at PC LAN Services continues to provide us with valuable guidance coupled with a deep understanding of the latest technology and support. Thanks to PC LAN Services, we can focus on what we do best.”

Since using PC LAN Services as our MSP, I have noticed their quick response times and exceptional service. They have taken the time to get to know our organization and staff. Our issues get fixed very quickly and rarely do they require a 2nd or 3rd attempt. If you are looking for an IT company that makes you feel like you have an in-house IT department without the costs, then PC LAN Services will be a good fit for you.

The staff of PC Lan Services care about their customers. They spend a lot of time with you to understand your needs and are very responsive to problems. Every business has different needs. PC Lan Services has always been good about tailoring services and support for only what the business needs are. They spend time getting to know you, your business, and your business problems, to ultimately provide you the best solutions.

The biggest benefits of having PC LAN Services as my MSP is cost reductions and increased response speed. With PC LAN Services, I receive personalized resolutions of tickets. Jeff and the technicians are familiar with our environment, so we do not have to explain our entire situation and IT infrastructure each time we submit a ticket. If you want a tailored, dedicated, honest approach to your IT needs, then go with PC LAN Services If you want to be treated like you are one of hundreds of other clients that they don’t have time for – then go with another company.

“The biggest benefit of working with PC LAN Services is their lightning-fast response times. When something is not working right, I can always count on them to help us almost immediately. It’s invaluable for a 100% remote company to have that kind of IT support. PC LAN has truly been a partner for us as we built and grew our business. They didn’t just provide networking support . . . they advise us on best practices, security improvements, and processes. Any 3rd party IT company can provide day-to-day support, but PC LAN truly understood our business and what we were trying to accomplish, so they were better able to help us with a holistic approach.”