Cloud Monitoring Can Be the Difference Maker for SMBs
It’s a fast-paced world. Not only do people want things, they want things right now. This sometimes-unnerving need for instant satisfaction has only intensified now that we have Wi-Fi and mobile devices that keep us connected regardless of where we are, what we’re doing, or the time of day. There is no longer any tolerance whatsoever for waiting. A business with a website that fails to load, or loads too slowly, will lose customers and leads to competitors.
So what has your business done to address this need for constant accessibility and optimal uptime? Do you feel you’re doing enough to meet the demands and expectations of your customers, new business prospects and those who have just now found you on Google?
If you’re a small-to-medium sized business owner, do you have confidence in your technology infrastructure? Can you say with certainty that your website, internal server, and mobile applications function smoothly, efficiently, and correctly?
When your IT team leaves work to go live their lives, are you confident that things won’t go bump in the night? That you won’t be ringing their cell phone while they’re out having dinner with their family, or worse yet, sleeping?
If you answer no to these questions, you may be one of the many small business owners who could benefit from cloud monitoring. And you’ll be pleased to learn that cloud monitoring can significantly improve all facets of your business – especially your service, productivity, reputation, and profitability.
What is the Cloud?
According to a study conducted by Wakefield Research, 54% of those questioned responded that they’ve never used cloud technology. However, the truth is that they’re in the cloud everyday when they bank or shop online and send or receive email.
Business owners, specifically non tech savvy small business decision makers, are still apprehensive when it comes to moving their server and web monitoring services to the cloud. But FDR’s famous quote, “The only thing we have to fear is fear itself,” definitely applies here. The cloud is nothing more than moving the storage and access of your data programs from a computer’s physical hard drive to the web. There is nothing to fear.
Benefits of Cloud Monitoring
Obviously, these physical and virtual servers, their shared resources, and the applications they run on, must be monitored. This can be done from multiple remote locations and it’s called cloud monitoring.
Cloud monitoring makes it easier to identify previously unseen patterns and potential problems within your infrastructure–issues that may be too difficult for any in-house support staff to detect. For instance, monitoring ensures that your site is delivering accurate page content and is meeting anticipated download speeds. It can detect unapproved changes, website tampering, and compromised data.
The continuous analyzing and testing of your network, website, and mobile applications can reduce downtime by as much as 80%. The speed and functionality of e-commerce transactions are also optimized. Additionally, cloud monitoring tests your email server at regular intervals, which minimizes failure deliveries and other issues pertaining to sending and receiving emails.
Clearly, all of the above, along with the alerts that help identify and fix issues before they become catastrophes, make cloud monitoring an attractive way to gain insight into how end-users experience your site, while also enhancing their overall experience.
I work for a small internet provider based in Chicago with a market in Milwaukee. I partnered with PC Lan Services a few years ago and they have been instrumental to my growth in Milwaukee! They have opened their book of business and have allowed me to service many of their clients with internet services. Rexx and Jeff are always looking for innovative technologies, and they truly present their clients with the best technological solutions available in the market. They always put their clients first and are always available! Their attention to detail and response times are amazing! All of my clients utilizing their services are so happy!!! They make a great partner and asset to SilverIP
22:27 22 Sep 19
Friendly and knowledgeable staff!
01:38 07 Jul 18
06:18 20 May 18
19:30 18 Jan 18
Knowledgeable prompt service. Very helpful diagnosing & resolving drive issue. Spent time to make sure issues were fixed and system was running seamlessly.
19:54 06 Dec 17
Couldn't say enough about PC Lan. From the friendly staff to top rated service no one better.
18:29 01 Nov 17
Outsourcing my company IT department was essential and something that we needed to gain control of. With the fast changing environment and the need to constantly be upgrading hardware, software, and every other **ware we needed a company that would come in and become that person(s). PC Lan Services stated that this was them and they have not let us down. They work with us as a partner, understanding our business to make the proper recommendations for our IT needs. Plus, when we have had an issue they have been able to answer our tough questions immediately when needed and our general needs are typically handled in less than 8 hours. Knowing that this group is behind my organization provides us the time to focus on our core business. Sharing my person experience with this group of professionals has been excellent and I would not hesitate to recommend you set up an interview with them if you are looking for outsourced IT solutions. Thank You PC Lan Services.
16:29 03 Oct 17
Rexx and the PC Lan team have been providing 5 star service to Great Impressions for over 10 years. They are an extension to our team and they help to keep our business running smoothly day to day.
16:33 29 Sep 17
PC Lan has never failed to solve my technical issues. They are prompt, professional and always available to assist. Further, as a small company, having an offsite IT department is convenient, cost effective and just makes sense. I have never been disappointed. Thanks to Rexx, Jeff, Terry and everyone at PC Lan for making my life easier!
18:22 22 Sep 17
Rexx and the PC Lan TeamI wanted to let you know how PC Lan has been instrumental in helping us not only in our times of need, your team’s insight on ensuring we do not run into similar issues in the future is second to none. I have been in the IT industry going on 18 years and worked with hundreds of vendors and never once could I have said “I have a relationship with my tech services vendor”. What I want you and your team to know is the trust I have in your team surpasses that of even some of our internal employees. The ability for me to send a request for help via email and know that is all that is needed helps me more than you can imagine. With other companies I would have to chase down the sales rep, coordinate with someone else on their team, after the tech arrives explain again what the issue is as their notes were not accurate or the person that transposed my statement did not understand correctly because they had no technology background. That is an utter waste of my time to have an issue resolved. Prior to working with your team I thought that is just the way the tech world works. I now have a relationship with your company that allows me peace of mind knowing that any items urgent or planned are being taken care of timely and correctly. I have told a lot of my peers of you and your teams commitment to excellence, guidance, and knowledge. Some are dumbfounded or don’t’ believe me when I explain our relationship. I tell them try them out and if you are not convinced I will pay the first bill.Please be sure to let your team know that not only do they have my respect, they have my utter loyalty.
23:14 17 Feb 17
When it comes to our IT needs, PC Lan Services has been a tremendous help to both of our companies. They are always reliable and their staff is very knowledgeable and professional. We appreciate their dedication to our IT needs and they are always ready to respond when we need them. I would definitely recommend them to any business or organization who values a company that is consistent in their support services. We never have to worry about such a critical area of our business and we consider PC Lan Services part of our team.
17:48 26 Jan 17
PC LAN Services has been a God Send to Orange Ave Realtors LLC. In June of 2014 Our computers went down because of an outage in our building and all of our client and tenants information was in the computers and of course nothing was backed up. I called PC LAN and they sensed the panic I was in and worked through the weekend to get ALL my information back. If it wasn't for PC LAN I can honestly say that I would have had to shut down and leave the state...I am eternally grateful to them..
16:09 13 Oct 16
We didn't work with an it company prior to pc LAN but the biggest thing of value for us is that as we have more than doubled the size of our business in the last 6-7 years you guys have been able to keep up with that and handle the it needs that we have had as a result of the growth.