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Response time is unparalleled – from initial call to remediating issues, the customer service and product knowledge are unmatched. Couldn’t be more satisfied with this company. Rolled in 12 new PC’s without any remarkable issues, efficiently and professionally.
PC LAN Services has been a God Send to Orange Ave Realtors LLC. In June of 2014 Our computers went down because of an outage in our building and all of our client and tenants information was in the computers and of course nothing was backed up. I called PC LAN and they sensed the panic I was in and worked through the weekend to get ALL my information back. If it wasn’t for PC LAN I can honestly say that I would have had to shut down and leave the state…I am eternally grateful to them.
We have used PC Lan for our IT and Cybersecurity services for several years and the peace of mind they provide is priceless. They are real people who are extremely knowledgeable and responsive. I highly recommend them to any business looking for a one-stop-shop for all of their IT needs.
We use PC LAN at work and they are always helpful with quick response time, no matter how major or minor the problem is!
“When you partner with an outsourced technology firm like PC LAN Services, your company benefits from their expertise and resources. Since Spaulding Group partnered with PC LAN Services, we have been able to adopt advanced technology solutions that surpass our internal capabilities. This shift prevents bottlenecks previously caused by technology and allows us to focus on our business objectives. The expert technicians at PC LAN Services have proven to provide excellent customer service to enhance our employees’ experience with technology and are responsive when needs arise. This results in greater business efficiency. Additionally, this partnership has bolstered our cyber security measures, safeguarding our data against potential cyber threats. The team at PC LAN Services continues to provide us with valuable guidance coupled with a deep understanding of the latest technology and support. Thanks to PC LAN Services, we can focus on what we do best.”
With PC LAN Services I don’t have to worry about my computers or my computer network. They took the time to get to know our business and have developed a technology plan that just works. They keep us secure-while most importantly keeping our manufacturing equipment up and running. With PC LAN Services, we have upgraded to VoIP phones and migrated to cloud-based solutions that are secure. PC LAN Services keeps us notified of upcoming upgrades and when they see a problem coming down the pipeline, they already have a solution in place. For a technology partner that truly gets your unique needs as a manufacturer, PC LAN Services is the perfect choice.
We have worked with PC LAN for years and have found them to be extremely professional, responsive and an all around great service. We have multiple locations and the crew at PC LAN seems to be able to offer a quick solution to whatever problem we bring them! I highly recommend their services to anyone who wants to make sure their business is safe and secure from internet threats.
Thank you for your fast and friendly help in resolving my computer issues! Adam was very helpful, thanks!
PC LAN Services has been a great addition to our business. They are not only IT support, but they are also seamlessly integrated into our operations. This has allowed my team to focus on their daily tasks instead of troubleshooting. This is an incredible asset to a small company like ours.
“The biggest benefit of working with PC LAN Services is their lightning-fast response times. When something is not working right, I can always count on them to help us almost immediately. It’s invaluable for a 100% remote company to have that kind of IT support. PC LAN has truly been a partner for us as we built and grew our business. They didn’t just provide networking support . . . they advise us on best practices, security improvements, and processes. Any 3rd party IT company can provide day-to-day support, but PC LAN truly understood our business and what we were trying to accomplish, so they were better able to help us with a holistic approach.”
The staff of PC Lan Services care about their customers. They spend a lot of time with you to understand your needs and are very responsive to problems. Every business has different needs. PC Lan Services has always been good about tailoring services and support for only what the business needs are. They spend time getting to know you, your business, and your business problems, to ultimately provide you the best solutions.
PC Lan installed our building with Wi-Fi with professionalism the entire way through. These guys are very knowledgeable and have a great amount of integrity for you as the customer. That to me speaks very loud!
PC LAN is amazing! Everyone is so helpful and problems are resolved efficiently and successfully ever time. I would recommend their services to anyone needed IT support for their business!
Before joining forces with the PC LAN Services team, I was responsible for any IT needs for my growing company. As you can imagine, I’d much rather be focused on my patients and growing my business. PC LAN Services takes care of all my network and security needs and makes it easy with their consistent and reliable service. Their communication and response times are second to none. Anytime we open a new location, PC LAN is there to streamline that acquisition – so that I can hit the ground running. When it comes to choosing a new MSP, there is nothing to fear but fear itself when you go with PC LAN Services.
With PC LAN Services, I never worry about my computers or network. They took the time to understand our business and created a tech plan that works perfectly. They keep us secure and ensure our manufacturing equipment runs smoothly. We’ve upgraded to VoIP phones and secure cloud solutions with their help. They notify us of upgrades and solve problems before they happen. For a tech partner that truly understands manufacturers, PC LAN Services is the best choice!
We have used PC LAN for several years and have a had a great experience. They are responsive and always willing to talk solutions through with any staff member who needs help.
The team have been extremely helpful. Their knowledge in resolving simple to complicated issues has been awesome to be on the receiving end of. I recommend their service to someone needing a third-party tech team for their company.
PC LAN has proven to be an excellent IT partner and managed service provider. I am very happy with their service and feel the team has been proactive with helping us plan for the ever-changing world of cyber security. When user-facing-issues do arise, resolution is very timely. Their help desk ticketing system is logical and easy to use. PC LAN currently works with three companies that I’m involved with, and I wouldn’t hesitate to recommend their services to other prospective clients.
The biggest benefit to us since our partnership with PC LAN Services is the level of professionalism and the openness in working with us through new innovative suggestions. They took the time to get us up and running the correct way to proactively prevent issues. When an issue does arise their response times are better than other IT firms we have worked with in the past. A technician is available by phone to instantly start helping us. No leaving voicemails and waiting for a return call! From onboarding to ongoing services, they are the best at explaining the process in an understandable way so I can be involved in our own technology solutions. Their partnership has also helped us be more efficient in our daily work by giving us technology tools to streamline existing processes. When making the switch to PC LAN Services, their thoroughness in the onboarding process made the transition smooth with minimal downtime. PC LAN Services is the partnership to innovate and grow with!
Since using PC LAN Services as our MSP, I have noticed their quick response times and exceptional service. They have taken the time to get to know our organization and staff. Our issues get fixed very quickly and rarely do they require a 2nd or 3rd attempt. If you are looking for an IT company that makes you feel like you have an in-house IT department without the costs, then PC LAN Services will be a good fit for you.
The biggest benefits of having PC LAN Services as my MSP is cost reductions and increased response speed. With PC LAN Services, I receive personalized resolutions of tickets. Jeff and the technicians are familiar with our environment, so we do not have to explain our entire situation and IT infrastructure each time we submit a ticket. If you want a tailored, dedicated, honest approach to your IT needs, then go with PC LAN Services If you want to be treated like you are one of hundreds of other clients that they don’t have time for – then go with another company.
“Ever since we started working with PC LAN Services our daily IT issues are non-existent. They set us up with a network that meets our needs, keeps our files safe, and backs up our data. When we do need support, Jeff and the team respond very quickly. Hiring a dedicated team rather than looking for someone to assist when issues do arise was one of the best decisions we have made. The team at PC LAN Services owns and stands by their work. If you want a different “tourist” technician each time you call for help- go ahead and call around. For me, the peace of mind that comes with having my data secure with the same trustworthy team each time is worth the expense. You could not find a more personable and knowledgeable team than PC LAN Services. Tailoring services and support for only what the business needs are. They spend time getting to know you, your business, and your business problems, to ultimately provide you the best solutions.”
THE TRANSITION WAS EASY AND SEAMLESS! I highly recommend you give PC LAN services a shot! You will not be disappointed. We have been working with PC LAN for the past year and we couldn’t be happier. Rexx and his staff have assisted us with many of our technology related needs and has been fair, upfront, and honest 100% of the way. We recently upgraded our company server/domain controller and they made the transition seamless and easy. I highly recommend you give PC LAN services a shot! You will not be disappointed.
Founded in 2006, we’ve spent over three decades helping SMBs in the Wisconsin and Chicago areas.
Based in Milwaukee, we manage the IT needs for 30+ businesses in diverse industries, helping them stay efficient and secure.
Integrity drives every decision, and partnership shapes every project. We treat clients like teammates, explain tech in plain language, and deliver fast, consistent support.
Average response time keeps your issues resolved fast.
Client retention rate proves businesses trust our consistency.
End users supported across more than 50 local companies.
Client satisfaction reflects our commitment to every partnership.
Simplify your tech stack, strengthen your defenses, and free up your time to focus on growth conversations. We handle the rest.
Keep your systems secure, stable, and supported 24/7. Predictable pricing and proactive monitoring keep downtime out of your schedule.
Get real-time help from local engineers. Fast remote fixes and same-day on-site service keep your business moving.
Turn technology into strategy. We align your systems, budget, and growth goals for decisions that pay off long-term.
Protect your data and reputation with layered defense. Our continuous monitoring and compliance expertise stop threats before they spread.
Build a network that doesn’t blink. From design to diagnostics, we maintain uptime and performance across every connection.
Local. Human. Fast. Our Milwaukee-based helpdesk responds in under 15 minutes, solving issues before they disrupt your team.
Your IT is watched around the clock with alerts, patching, and layered protection that stops issues before they interrupt your day.
When something goes wrong, you get a live Milwaukee engineer with same-day or next-day on-site help.
Turn technology into strategy. We align your systems, budget, and growth goals for decisions that pay off long-term.
Protect your data and reputation with layered defense. Our continuous monitoring and compliance expertise stop threats before they spread.
Get long-term IT planning that evolves with your growth, helping you avoid surprise expenses and make smarter technology decisions every year.
As you add employees, expand locations, or upgrade systems, your technology evolves with you, without forcing you into one-size-fits-all packages.
We provide full-spectrum IT management designed to keep your business running smoothly without requiring you to become a tech expert. From workstations and endpoint security to network management, data protection, and compliance, we monitor systems 24/7.
You get predictable monthly pricing, proactive issue prevention, and a local Milwaukee-based team handling everything from remote troubleshooting to on-site support. Our approach ensures every dollar spent on IT delivers measurable business value, reducing downtime and recurring problems while scaling with your growth.
Our clients consistently experience response times of under 15 minutes for ticket initiation. If an issue requires on-site attention, our team arrives same day or next day, depending on urgency.
We don’t outsource support to call centers or generic techs; every interaction is with a local engineer who knows your systems and business context.
We also provide tiered escalation to senior engineers for complex problems, ensuring resolution without unnecessary delays. This rapid, local, and personalized support is a cornerstone of why 95% of our clients remain with us long-term.
Absolutely. We specialize in co-managed IT services, partnering with your internal IT staff to enhance capabilities without disrupting existing workflows.
We integrate seamlessly, taking on heavy lifting, escalation, and proactive monitoring while leaving your team in control of strategic initiatives. This collaborative approach ensures faster resolution of issues, improved cybersecurity coverage, and more efficient system management, allowing your in-house team to focus on higher-value projects while we handle day-to-day operational support.
Security is built into every service we provide, not offered as an optional add-on. We deploy multi-layered protection, including firewall configuration, intrusion detection, advanced endpoint security, and network hardening.
Every system is continuously monitored by our 24/7 SOC/NOC, with automated alerts, patching, and redundancy to prevent disruptions.
We also help businesses comply with HIPAA and other regulations while educating employees on internal threats. When clients implement our proactive cybersecurity recommendations, we have repeatedly prevented attacks from taking hold, safeguarding operations and sensitive data.
No two businesses are the same, and PC LAN Services designs IT solutions around your specific size, risk tolerance, and operational goals. From day one, we assess your infrastructure, workflows, and technology pain points, then create a custom plan covering everything from cloud migrations to VoIP integration, backups, and disaster recovery.
Our solutions are flexible and scalable, allowing you to expand IT capabilities without overpaying for unused services. Every plan is paired with plain-English guidance, predictable billing, and a dedicated local team focused on maximizing ROI for your IT investment.
